It’s no secret that today’s shoppers are increasingly completing more of the car-buying process online. With so many resources available, digital makes it easy to research makes and models, compare prices, and importantly, research sellers’ reputations. More than half of CarGurus shoppers (57%) say they always look at a dealer’s reviews before contacting them.* Reviews help validate the dealership experience and build a shopper’s trust with a dealer before ever walking through the dealership’s doors.
At CarGurus, we’ve always believed that a dealership’s digital experience and online reputation are extremely valuable tools that dealers can use to their advantage to sell more cars. Read on to learn how data from our soon-to-be-released 2022 Buyer Insight Report backs this up.
Earlier this month, we announced our 2022 CarGurus Top-Rated Dealer Awards recognizing an exclusive group of our dealer partners who earned an average dealer rating of 4.5 stars or higher and collected at least four verified customer reviews in 2021. Congratulations on delivering exceptional customer service day in and day out!
While earning the award isn’t easy, promoting your accomplishment – and putting it to work for your dealership – is! Here are our top tips for showcasing your award using the assets available to all winners on a premium listings package:
Today’s the day! We’re thrilled to announce the winners of our 6th annual CarGurus Top-Rated Dealer Awards. Consumers left thousands of reviews on CarGurus last year, and these dealers rose to the top. Based on real reviews from car buyers across the country, winning dealers had an average dealer rating of 4.5 stars or higher and collected a minimum of four verified reviews in 2021.
Nous dévoilons à nouveau pour la deuxième année, les Prix CarGurus des concessionnaires et marchands les mieux notés au Canada.
Ces prix sont décernés à un groupe restreint de concessionnaires et marchands qui ont reçu les notes moyennes les plus élevées de la part des acheteurs ayant publié leur avis sur le site de magasinage CarGurus. Tous les concessionnaires et marchands lauréats ont fourni une satisfaction à la clientèle exceptionnelle, comme l’indiquent ces clients dans leurs évaluations en ligne.
It’s that time of year again — time to present the second annual CarGurus Top Rated Dealer Awards in Canada.
The awards recognize a select group of car dealers with the highest average ratings from shoppers who have submitted reviews through the CarGurus platform. Each of the dealers receiving the award provides exceptional customer service as expressed in their customers’ online reviews.