We’re happy to share that Jason Trevisan has been appointed CarGurus’ Chief Executive Officer. Trevisan, formerly our Chief Financial Officer and President of International, has been with CarGurus since 2015. Langley Steinert, our founder, will become Executive Chairman and remain involved in our long-term product innovation and corporate strategy. He will also continue to serve as Chairman of the Board of Directors.
Sam Zales will continue as President and COO, doing what he loves best: leading our commercial operations including sales, account management, customer service, and marketing, He’ll also resume oversight of CarGurus’ international business and lead the company’s new digital wholesale operations, including newly-acquired CarOffer.
Read more in the press release.
Last year, CarGurus President and COO Sam Zales and CPO Tom Caputo took the virtual stage to share their vision of where the company is headed, including how we’ve adapted to these turbulent times and the future of CarGurus offerings for dealers. Want the highlights? Watch the 5-minute video below.
Digital innovation is constantly changing the car business. A dealership can no longer simply post inventory to its website and expect that to be enough to bring in customers. The internet opens up a world of possibilities, and it takes a well-executed, coordinated effort to truly capitalize on its potential and draw attention to everything your dealership has to offer.
The cars on your lot could be matched with potential buyers from much further afield than you might think. With some planning and analysis and using a variety of platforms, your staff can cultivate a strategy for finding and reaching a customer base that extends far beyond your local market.
At Navigate last year, CarGurus founder and CEO Langley Steinert sat down with Automotive News Publisher Jason Stein to chat. During their conversation, Langley spoke about Covid as a catalyst for change in the industry and highlighted the importance of innovation—by dealers and CarGurus. Watch this 3-minute video for the highlights:
As we all know, 2020 has been an unprecedented year that has challenged us in ways we never anticipated. Dealership shutdowns, economic uncertainty, and more—yet, our dealer partners have pressed on, demonstrating resilience in the face of extraordinary circumstances.
Despite today’s unique environment, we’ve all accomplished a lot, so we took a moment to reflect on everything we did in 2020. Here are some of the highlights.
In October, business leader and author Peter Sheahan took the virtual stage at CarGurus Navigate to share his strategies for growth with dealers from around the world. In his presentation, How to Turn Challenge into Opportunity and Change into Competitive Advantage, Peter explained why it is crucial that dealers adapt and gave tips for navigating today’s challenging selling environment. In particular, he described three steps for a transformation journey that helps dealers accelerate growth in a disrupted world:
Nine months in and the Covid pandemic continues to sweep across the globe, impacting nearly every industry, including automotive. To keep a pulse on the virus’s impact on car shopping sentiments, CarGurus has surveyed over 1,500 car shoppers over three separate studies and benchmarked the results. Here, we break down our latest COVID-19 Sentiment Study conducted in November and share key takeaways on digital retail, supply, and financing.
CarGurus Director of Sales in Canada Sam LaPointe recently joined Joe Overby of Auto Remarketing Canada to discuss some of the challenges and opportunities facing car dealers in Canada. In the podcast, they also delve into topics including:
You asked and we listened. CarGurus is excited to announce the launch of IMV Scan, a new tool that allows our dealer partners to use a VIN to get an estimated Instant Market Value (IMV) and receive a breakdown of the price ranges for each deal rating – all before adding the vehicle and price to their inventory feed. IMV Scan lives within the CarGurus app and is available to dealers who are currently enrolled in Enhanced, Featured, and Featured Priority packages on a trial basis.
At CarGurus, we understand quick and effective lead follow up is critical for dealers to win the sale. That’s why we’re thrilled to announce our partnership with Calldrip, a lead management software focused on speed of response, that helps our dealer partners connect with more customers and close more deals.
In less than 30 seconds, Calldrip connects your dealership sales team with hot, ready-to-buy shoppers by converting online leads into phone calls. Though Calldrip helps you get the shopper on the phone almost immediately, it’s up to your dealership staff to do the rest. Remember, your number one objective should be to get the customer into your showroom for an appointment whenever possible.
To help you get the most from this partnership, we’ve put together four best practices for handling these leads below.